Shipping Policy

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Effective date: 28 July 2026

This Shipping Policy explains how we determine serviceability, delivery timelines, and shipping charges for orders placed on https://cuteyou.shop.

Serviceability

Delivery is available to serviceable pincodes across India. Before you pay, enter your pincode at checkout (or on a product page) to check whether we deliver to your area and to see an estimated delivery date. If your pincode is not serviceable, you will not be able to complete checkout to that address.

Dispatch & delivery timelines

Orders are typically dispatched within [REVIEW: dispatch window, e.g. 1–3 business days] of order confirmation, excluding Sundays and public holidays. Delivery time after dispatch depends on your location and our courier partners' coverage for your pincode; the estimated delivery window shown at checkout reflects both dispatch and transit time. Delivery timelines are estimates, not guarantees, and may be affected by factors outside our control.

Shipping charges

[REVIEW: charges / free-shipping threshold — e.g. a flat rate below a minimum order value, and free shipping above it] Any applicable shipping charge is shown at checkout before payment, so you always know the final order total in advance.

Cash on Delivery

Cash on Delivery (COD) is available on eligible orders, subject to your pincode and current store settings — COD may not be available for every pincode or every order value. Where COD is not available for your address, you will only see online payment options (Razorpay/Cashfree) at checkout.

Tracking

Once your order is dispatched, you can track its status using your order number and the email address used at checkout on the Track your order page, or from My orders if you're signed in.

Delays

While we work with reliable courier partners, delivery may occasionally be delayed by events outside our reasonable control — including weather, courier network disruptions, strikes, or other force-majeure events. We'll do our best to keep you informed via order status updates if a delay affects your delivery.

Contact

For shipping or delivery questions, contact us at [email protected].